We didn't pay full price because of a Groupon. It was the only reason we visited, we won't be back. Their regular price is way over priced for the size pool they have. Older kids get bored very easily. Seems to be the hang out for high school kids, who seemed to take over the lazy river. The no re-entry really set me off, as we have always went to pools and went back to our car for a picnic. So your being forced to buy concession stand food. Was told they would take a break every hour, which we were fine with all pools do this, they only decided to take one break at 3pm after swimming all day. Allowed my son to go down the slide several times with goggles on, the last time he went up they told him he wasn't allowed to wear them. The life guards seem to pick and choose which rules they want to follow. Told one life guard A child near me in the lazy river was having trouble staying afloat, and she smiled and said "just make sure his head stays above the float" never helped at all. We will not be back.
This is ridiculous that you would have to pay so much for such a small water park. The lifeguards need to grow up and maintain any problems such as a DROWNING KID! They could care less than to tell someone to help that kid with no aggression at all. My 6 year old son had came down the waterside and went under water and could have drowned. I saved him while the lifeguard sat on his post and did nothing at all!!!! I'm not going back to this place ever again! I read some comments on this place and customers are not satisfied. All the owner does is say "I'm sorry that your visit was a less than positive experience." does not give a hoot about their customer reviews. Also needs more watersides and a wave pool. Maybe your costumer reviews would go up because all I see is 1 star rating on your park.
This place is a kiddie pool compared to what we used to have! They should have repaired the old Suffoletta pool near Southern Elementary but I guess Mayor Varney decided that the cemetery would need that land to expand in the future. And I was also told by a city official that this place has never made enough money to sustain itself so our tax money has to pay the difference, guess that is why the admission fee has went up so much. They should have never built this place .....smh
$DON'T WASTE YOUR MONEY$ Took my family here and will NEVER go back what a horrible experience. Very poorly managed!!! The no-entry is ridiculous how do you bring your family to swim all day and can't go to the car and feed them lunch being you can't bring anything into the park..? Once you enter there is no refunds. So if you enter and in 20 minutes it starts raining and you have to leave because they pull you out of the water you don't get refunded money no rain check nothing not even an apology. I went down the slide before my seven-year-old son so that I could catch him at the bottom BUT they wouldn't allow me TO told me to go across the rope. I did and in doing so my son almost drowned coming down the slide and a young heavy set white male that sat in that chair didn't do a DAMN thing TO SAVE MY DROWNING SON. Nothing could change my mind I will never go back. I'll be telling my family and friends and their family and friends NEVER to visit this place!!!!!
I took my two young kids here today. Everything except the lazy river was closed due to problems with the water. I wouldn't have gone in except my kids were so excited to go in the first place. They charged us full price to get in which is so ridiculous considering only 1/4 of the aquatic center was open. Because the only way to get into the water was to be in the lazy river we were allowed to sit on the edge at the opening of the river. Everybody, including young kids there were doing a good job but the life guard was very frustrated telling the patrons "If I have to tell you guys one more time then you're out of the pool." The management of this place could have handled today much better. We'll be going to Versailles or Lexington next time.
Suffoletta Family Aquatic Center is a US Amusement Park based in Georgetown, Kentucky. Suffoletta Family Aquatic Center is located at 200 Airport Rd, Georgetown, KY 40324, USA.
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